Frequently Asked Questions
Everything you need to know about shopping with Revibe South Africa
Are the electronics sold on Revibe South Africa new or refurbished?
We specialize in both brand new and certified pre-owned electronics. Each refurbished device undergoes a rigorous 40-point quality check to ensure it meets our high performance standards.
What is the standard shipping time within South Africa?
We offer nationwide delivery via trusted local couriers. Orders in Gauteng typically arrive within 1-2 business days, while deliveries to other provinces take approximately 3-5 business days.
What payment methods do you accept?
We accept all major South African payment methods, including Visa and Mastercard credit/debit cards, Ozow Instant EFT, and interest-free installment plans through PayFlex.
Do my electronic devices come with a warranty?
Yes, all products purchased from Revibe South Africa include a standard 12-month limited warranty that covers technical hardware defects and software malfunctions.
What is your return policy if I am not satisfied?
We offer a 7-day 'no questions asked' return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
How can I track my order after purchase?
Once your order is dispatched, you will receive an email and SMS containing a tracking number and a link to our courier partner's live tracking portal.